Customising Templates – Covering all kinds of property inspections

Templates allow you to setup custom pre-filled reports to fill in the blanks when you get to the property, or set up the formats your or your inspectors should work to.

Navigate to Settings > Templates to add or edit templates for your account.

Click Add Template to create your own template from blank.

Create Template

Templates can be automatically selected or recommended at the time of booking based on the type of inspection, property size and furnishing level. 

To help you get started we’ve pre-loaded a couple of sample templates in to your account when you registered. You can edit these if you want, or create your own!

To edit a template, click on the template name in the Templates list. 

List Templates

You can create and configure an unlimited number of templates. Premium templates are available on Enterprise plans inclusive.

Block Types

Block/Format Types

When setting up Templates, we refer to sections i.e. rooms or areas within a property as blocks. Blocks can be named as anything. Different Block Types provide different input formats.


Room/block consisting of items with a text-based description and condition. Typically used in detailed inventory reports.

Detailed block


Room/block consisting of items with a single text-based comment/condition (no description). Typically used for Schedule of Condition and Cleaning Summary.

Overview block


Room/block consisting of items with a Yes/No/NA toggle format, default toggles include Clean/Undamaged/Working but can be customised with up to 6 labels. Typically used for faster Inspection formats.

Simplified block


Room/block consisting of line items with a single Yes/No/NA answer, typically framed as questions on Check Ins/Check Outs and Interim Inspections. 

Checklist block


Choose from 3 or 5 Star Rating Charts to indicate condition, entering a score of 1 to 3 or 5 for each
item listed.

Rating block


Special room/block type for entering Meter Readings including Gas and Electric. Inputs for Meter, Location/Serial and Reading.

Meters block


Special room/block type for logging keys and a comment including description and handover notes.

Keys block


Special room/block type for logging electrical appliance manuals.

Manuals block


Using Templates

When you’re adding an inspection, select the desired template from the Pre-Load Template dropdown and it will be automatically loaded to download to your App and work from on-site or fill in via the online report editor.

Load template

  • Continue Reading