Following the launch of the self-service inspection reports facility, the industry leading software provider continues to see report numbers increase.
Proptech industry leaders, InventoryBase, proudly announce the completion of over 20,000 self-service property reports since the lockdown was enforced in March.
Despite the Government led restrictions; it was and still is necessary to carry out inspections in order to monitor property conditions to protect landlords assets and tenant deposits. However, with face to face contact considered unsafe during the height of lockdown, alternative solutions were needed to ensure that tenants were kept both informed and safe and secure.
Responding quickly to the emerging situation; InventoryBase recognised the need to adapt and change the reporting system to provide a solution that allowed property inspections to continue in a safe and efficient way whilst adhering to social distancing and safeguarding rules – especially for vulnerable tenants shielding.
The first self-service reports option launched in March was for interim / mid term property inspections. This enables inventory providers and letting agents who use the software to send a link directly to tenants, including a basic report template and instructions for use. Tenants can then complete the report using their mobile device, including uploading photos and video.
The second update was for self-service pre check out notes designed in direct response to the Tenancy Deposits Scheme (TDS) advice for managing tenants who are checking out during the pandemic as face to face appointments are not always possible or are severely restricted.
The self-service report template allows tenants to note any issues by completing questions, based on Fitness for Human Habitation, including uploading pictures against key areas such as meter readings, keys, property security and more so that their right to comment and advise agents of any pre existing issues remain supported.
Steve Rad, managing director of InventoryBase said:
“We’re really pleased with how successful our self service reporting options have been for the lettings industry. As a proptech supplier our role is to facilitate and assist the industry with supporting key functions during these increasingly challenging times. The self-service reporting options have not only enabled clerks and agents to continue providing valuable reports, it’s also helped people to continue with the their moves in and out of properties with the security of a recorded inspection, even when a physical inspection isn’t possible.”
The self-service reports facility is available now to all existing InventoryBase customers and via clerks using the software to provide reports to letting agents, property managers and landlords.
Further guidance for providers can be found here.
Guidance for tenants to complete the pre check out notes online can be found here.
Please also be sure to look at the FAQ for Self Service Report – Tenant Pre Check Outs.