Announcing tenant self-service reports to enable remote inspections

As part of our standard service, InventoryBase now includes a tenant report template and self-inspection facility in-app.

Tenant self-service reports now available with InventoryBase. 

Now we are in a nationwide lockdown, and all non-essential travel and work is prohibited (unless operated from home), we have released an update to our core service to enable self-service reporting functionality for all inventory providers. 

Whilst many letting agents have the ability to work from home, inventory clerks and providers cannot physically complete a property inspection without a visit – until now. 

We have now launched our free self-service model that enables users to send a link directly to tenants, including a basic report template and instructions. Tenants can complete the report using their mobile device, including uploading photos and video. 

It’s really crucial to remember that despite everything that is going on, property inspections are now more important than ever. Landlords and managing agents still have a responsibility to ensure that rented property is safe and adheres to the standards set out in the Fitness for Human Habitation Act. 

With some members of the public already having to self-isolate for a minimum 12 weeks, it is vital that smoke alarms and carbon monoxide detectors, amongst other concerns, in all rental properties are checked regularly. 

The self-service facility is available now to all existing InventoryBase customers and via clerks using the software to provide reports to letting agents and landlords. We strongly urge all of those required to complete reports within the coming weeks to use this option as opposed to not completing reports at all. 

Guidance for providers can be found here. 

Guidance for tenants to complete reports online can be found here or guidance to complete the report in-app can be found here.

InventoryBase have the facility to transfer existing reports in from alternative reporting systems should providers require a switch (in order to carry out mid-term inspections remotely) – sign up here.